managment human behavior

Chapter 5 Motivation – 40 points

Read the case entitled Terry’s Performance Problem. Assume you are Terry’s manager. Select any one Content/Needs theory of Motivation and explain how you would motivate Terry using this theory. Explain how you would motive Terry using Equity Theory. Explain how you would motivate Terry using Expectancy Theory. Explain how you would use Hackman and Oldham’s Job Characteristics Model to motivate Terry.

Chapter 7 Positive Organizational Behavior – 10 points

Pick three of the five factors that influence positivity. Explain why they have an effect on positivity. What could organizations learn from conducting Stay interviews instead of Exit interviews and how does this relate to positivity?

Chapter 8 Groups and Teams – 20 points

Is social loafing more likely to occur when groups develop under the Punctuated Equilibrium Model or when groups develop under Tuckman’s Five Stage Model of Group Development? Support your answer. Explain how social loafing can be minimized under each model of group development.

Chapter 10 Managing Conflict – 10 points

In the case Terry’s Performance Problem, Terry has been causing conflict at work. If you were Terry’s manager, which one of the 5 Conflict Handling Styles would be most appropriate in this situation? Which one would be least appropriate? Explain your choices.

Chapter 11 Decision Making and Creativity – 20 points

Give one advantage and one disadvantage of making decisions using rational making. Give one advantage and one disadvantage of making decisions using bounded rationality decision making. Give one advantage and one disadvantage of making decisions using intuition. Describe any 2 decision making heuristics/biases. Give one advantage and one disadvantage of using groups to make decisions.

 
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