Bargain Land is a small chain of discount stores operating throughout the United Kingdom. It sells a broad range of high-demand household products and works on very low margins but with a high turnover of stock. The popularity of the stores is based on the low-cost business model and a wide customer base. There is no tracking technology used to manage inventory either in terms of receiving stock on delivery or of stock management and conversion to sales. There has also been a significant increase in losses associated with missing and damaged stock. Management is unsure whether this is related to internal employee theft or mishandling, or theft from the shops by external parties. Bargain Land wants to keep costs as low as possible and has therefore not yet implemented an automated method for keeping track of inventory at each store. How is the lack of an automated system causing the company problems? Given that investing in an information system solution is becoming increasingly necessary, what decisions should now be made?


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