Kobla Amevor’s Tech Systems Company at Battor offers a large selection of computers, keyboards, servers, scanners, networking equipment, peripherals and security systems. The prices of computers and networking equipment are constantly changing. When a customer requests for information about the prices of products, a sales agent refers to a book containing the price list and then calls the supplier for the current price to check if there’s been a price increment. The supplier also utilizes a manual catalogue sheet, which has to be refreshed every day. Frequently, Kobla Amevor’s sales agent spend some time waiting for the supplier to confirm prices as they usually do not have the most current pricing promptly available. What are the implications of the current business processes on the efficiency and profitability of Kobla Amevor’s Tech Systems Company? Explain ways in which the business can be improved through the use of information systems.
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