As a newly hired executive housekeeper for the Angel’s Heart Resort, Langkawi you are tasked to look into environmental management practices as well as sustainability practices within the resort operations and management. These environmental management practices are related to water conservation, energy conservation and waste management that practiced by the housekeeping department and other departments in the resort. You are required to produce a report to be presented to the General Manager end of this month with regards to the environmental management systems practices in Angel’s Heart Resort.

Hence, prepare, produce and explain further FIFTEEN (15) step by step report on the implementation of the environmental management systems (EMS) to be presented to the General Manager with some suggestions of practices for each step.

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