solution

Please delegate the roles and responsibilities for each role, explain why workforce motivation is especially important if the employees are asked to complete overtime, and explain from a management perspective,with two strategies that can be used to motivate employees who are in these roles.

• Receiving and checking in patients (staff of 1)
• Examining, diagnosing, and treating patients (staff of 1)
• Billing patients and insurance companies (staff of 1)
• Observing and recording patient behavior and counseling and educating patients and families (staff of 2)
• Packaging pharmaceuticals for distribution to patients (staff of 1)
• Obtaining insurance authorization from patients and maintaining patient records (staff of 1)
• Ensuring all patients receive effective care (staff of 1)
• Marketing the clinic’s new hours (staff of 1)

Billing Specialist, Medical Director, Director of Human Resources, Practice Manager, Billing Manager, Clinic Manager, Chief Executive Officer, Chief Financial Officer