solution

Question 2: As an expert, Ann knew her research spoke
for her. It surprised her when her boss asked her to make a speech
to 15 people explaining new product features. Should this speech
request surprise her?

A) Yes, they must be questioning her results.

B) No, all research must be publicly presented for
credibility.

C) Yes, researchers generally let other managers summarize and
present.

D) No, it is common to be called on to elaborate on research to
others.

Question 1: The new district manager is really
working hard on communicating. She is sending out 30 minute video
updates on the first and fifteenth of each month. Why are employees
still grumbling?

A) Employees do not like change

B) The recordings are either numbers or long personal
stories

C) The news she relays is always bad for employees

D) It seems like she is rambling in these long recordings