solution

Maggie’s manager notices that she exhibits an external locus of control when she speaks about her work. Her manager should

• assign Maggie to a highly structured job requiring greater compliance.

• place Maggie in a job requiring high initiative and low compliance.

• give Maggie a job with little social contact with coworkers and customers.

• direct Maggie toward a job with more autonomy.

• provide incentives such as merit pay or sales commissions.

2.

The statement “I won’t give Austin such a tight deadline again” reflects the ________ component of an attitude.

• affective

• decisional

• cognitive

• behavioral or intentional

• factual

3.

To reduce unhealthy stressors in organizations, which of the following would NOT produce favorable results?

• provide employee assistance programs

• recommend a holistic wellness approach

• make jobs interesting

• provide close, authoritative supervision

• make career counseling available

4.

Meili’s employer distributes checks at the end of each quarter, representing an equitable portion of 5 percent of the company’s pretax profits for the previous quarter. These are ________checks.

• pay for performance

• pay for knowledge

• profit sharing

• bonus

• gainsharing