What knowledge capture mechanism is facilitated from on-the-job training where an employee observes another employee performing the skill to be learned? *
What does it mean that organizational stories are episodic in nature? *
A story is only applicable to a specific problem type.
The stories are related to actual experienced events.
Some stories are better told by professional actors.
The complete story is conveyed in a single telling.
What is the specific situation in which context-based reasoning is best suited for knowledge capture? *
Supporting educational settings.
Acquiring tactical knowledge.
Large organization applications.
One of the largest barriers to automatic elicitation of expert knowledge is that the KE must understand __________ very early in the process, which is a severe difficulty for knowledge capture systems. *
the nature and structure of knowledge
the time limitations for interacting with an expert
the inability of experts to sometimes explain their knowledge
the fact that documents contain the results of knowledge not knowledge itself
What makes up corporate memory? *
The aggregate intellectual assets of an organization.
The tacit knowledge of all current employees.
The routines of an organization.
The documents and other explicit knowledge of an organization.
A knowledge sharing system is said to define __________. *
A learning organization.
Which of the following is not an example of a specific type of knowledge sharing system? *
Management information systems
Lessons learned systems.
Best practices databases.
Incident report databases.
Which of the following is not an appropriate technology for storing lessons learned? *
Electronic e-mail messages.
Knowledge creation through group interactions at research conferences or brainstorming sessions utilizes which knowledge process? *
Which of the following is not an area where DM has been applied to a business problem for knowledge discovery? *
None of the above