solution

1.Which of the following statements about messages is TRUE?

a. Auxiliary messages are related to how the primary message is delivered.

b. All the statements are true

c. Secondary messages are the content you did not intend to communicate that is based on the audience’s impressions of your primary message.

d. A primary message is the content you intended to communicate.

e. Residual messages are the content that stays with the audience when the communication is finished.

2. Syntactic rules control the arrangement of words in a sentence, while semantic rules determine what words mean and how they should be interpreted.

True

False

3.Which of the following is NOT true about paradigms?

a. Premises (i.e., statements or propositions) that are taken as fact are part of paradigms

b. Shifting paradigms is usually easy

c. Paradigms can be individual or collective

d. Paradigms involve theories, laws, and/or generalizations that give people a way of understanding the world around them

e. Paradigms are worldviews formed around key claims or statements about the way the world works

4.Which term BEST describes the language used in the following sentence? “The decision to restructure Tom’s position was ill-advised. I guess it was collateral damage from addressing our negative cash flow.”

Slang

Euphemism

Jargon

Doublespeak

Cliché

5.Winston is speaking far too quickly, leaving his audience irritated and confused. What about Winston’s delivery should he fix?

a. Emphasis

b. Rate

c. Volume

d. Timbre

e. Pitch

6.After her presentation, without saying a word, Tasha’s boss gestured with an enthusiastic “thumbs-up.” In this instance, the gesture is best described as ______________.

a. An enunciation

b. An emblem

c. An adaptor

d. An illustrator

e. A regulator

7.Vladimir created a display for his store’s lobby to show customers how the new technology in his new lawn irrigation system works. There is a model of the sprinklers, as well of diagrams of how lawns are set-up to be watered, to help the audience understand the system. Which of the following BEST describes this display?

a. Demonstration

b. Report

c. Description

d. Exposition

e. Interpretation

8.Janie started a new job as a cook at a deli that prides itself on serving over a dozen different sandwiches. As she learns how to prepare each new sandwich, she categorizes in her brain with other similar styles and tries to find relationships or patterns between the ingredients in each sandwich. Her approach BEST represents which of the following?

a. Interpersonal learning style

b. Intrapersonal learning style

c. Logical learning style

d. Linguistic learning style

e. Spatial learning style

9._____ marks a relationship of mutual exchange and interdependence, while ______ is the search for common ground.

a. Reciprocity; honesty

b. Mutuality; trust

c. Mutuality; nonjudgmentalism

d. Trust; nonjudgementalism

e. Reciprocity; mutuality

10.According to the textbook, a good topic has all of the following EXCEPT?

a. Importance

b. Novelty

c. Relevance

d. Culture

e. Interest

11.According to the textbook, which of the following is NOT true about emotion?

a. Emotions are communicated verbally and nonverbally

b. Emotional feelings and emotional expressions are not the same

c. Emotions are invalid if not expressed

e. Emotional expression can be good or bad

f. Emotions are often contagious

12.According to the textbook, which of the following is NOT a way gestures can be used alongside verbal communication?

a. Replace

b. Repeat

c. Complement

d. Coerce

e. Contradict

13.What are the three components of the rhetorical situation?

a. Context, audience, purpose

b. Content, delivery, visual aid

c. Haptics, kinesics, proxemics

d. Paradigm, paralanguage, paragraph

e. Ifs, ands, buts