solution

Part 2: Matching – Complete All (1 mark each) 20 Marks. Answers must be entered on the
Answer Template. Only enter the LETTER – DO NOT COPY THE TEXT.
Premise Response

21. RFP (Request for Proposal) A. The soft costs whose value can be
estimated but not measured easily by
financial expenditures

22. Benchmarking B. Individuals from a third country who have
intensive international experience and know the
corporate culture from previous working
experience with corporate branches in a third
country.

23. Efficiency C. How HR metrics ¸ such as turnover and
employee engagement ¸ are used to describe
the workforce.

24. Indirect costs D. The interpersonal treatment employees
receive during the implementation of the
downsizing decision.

25. Utility Analysis E. HRM systems for foreign subsidiaries that will
be consistent with the local economic ¸ political ¸
and legal environment.

26. Workforce Analytics F. One company acquiring another company.
27. Takeover G. A short-term strategy to cut the number of
employees through attrition ¸ early retirement or
voluntary severance packages ¸ and layoffs or
terminations.

28. Consolidation H. Combining home HR practices with local
practices and selecting the most qualified
people for the appropriate positions no matter
where these candidates come from.
29. Operating Synergy I. A method of learning that involves
questioning current assumptions ¸
examining a problem from different
perspectives ¸ and questioning the
validity of the problem.
30. Adaptive IHRM approach J. Describes the responsibilities to be
outsourced and invites potential providers to
present their proposal for carrying out the job.

31. Integrative IHRM approach K. No matched description
32. Third-Country Nationals (TCNs) L. A method of determining the gain or loss that

results from different approaches.
33. Interactional Justice M. A medium-term strategy in which
organizations focus on work processes and
assess whether specific functions ¸ products ¸
and/or services should be eliminated
34. Psychological Contract N. The joining of two or more organizations to

form a new organization.

35. Workforce Reduction O. A long-term strategy that changes the
organization’s culture and attitudes ¸ and
employees’ values ¸ with the goals of reducing
costs and enhancing quality.

6

36. Work Redesign P. A process that can enhance organizational
performance by establishing standards against
which processes ¸ products ¸ and performance
can be compared and improved.

37. Systematic Change Q. The interaction of individual ideas and efforts
toward a team objective that results in
outcomes that exceed the capabilities of any
individual on the team.

38. Double-Loop Learning R. The cost reductions achieved by economies
of scales produced by a merger or acquisition
39. Team Learning S. An unwritten commitment between
employers and their employees that historically
guaranteed job security and rewards for loyal
service.

40. Organizational Learning T. Results achieved compared to resource

inputs.