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Painting new auto bodies is a multistep process. There is an “electrocoat†that resists corrosion, a primer, a color coat, and a gloss coat. A quality study for one paint shop produced this breakdown of the primary problem type for those autos whose paint did not meet the manufacturer’s standards:
$1rn $1rn $1rn $1rn  Problem$1rn $1rn $1rn $1rn $1rn $1rn $1rn $1rn $1rn Percent
Electrocoat uneven—redon e$1rn $1rn $1rn $1rn $1rn $1rn $1rn $1rn 4
Poor adherence of color to primer$1rn $1rn $1rn $1rn $1rn $1rn   5
Lack of clarity in color$1rn $1rn $1rn $1rn $1rn $1rn $1rn $1rn $1rn$1rn 2
“Orange peel†texture in color$1rn $1rn $1rn $1rn $1rn $1rn $1rn   32
“Orange peel†texture in gloss$1rn $1rn $1rn $1rn $1rn $1rn $1rn    1
Ripples in color coat$1rn $1rn $1rn $1rn $1rn $1rn $1rn $1rn $1rn $1rn   28
Ripples in gloss coat$1rn $1rn $1rn $1rn $1rn $1rn $1rn $1rn $1rn $1rn $1rn 4
Uneven color thickness$1rn $1rn $1rn $1rn $1rn $1rn $1rn $1rn $1rn$1rn 19
Uneven gloss thickness$1rn $1rn $1rn $1rn $1rn $1rn $1rn $1rn $1rn $1rn    5
Total$1rn $1rn $1rn $1rn $1rn $1rn $1rn $1rn $1rn $1rn $1rn $1rn $1rn $1rn $1rn $1rn  100
Make a Pareto chart. Which stage of the painting process should we look at first?58
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