20. Which technique should be used if you want all participants to have equal participation in the sessions to minimize personal attack, defensive behaviour, and dominance? a. Consultant lead session b. Delphi technique session c. Critical incident technique session d. Nominal Group technique session

11. For defining targets for social conduct of business, which of the following might be a corporate objective. a. Hard and fast rules b. Focused goals c. Social goals d. No goals

12. HR Programs are designed with a focus on Fit. Which phrase best describes the situation when HR designs the program to fit the organizational strategy? a. Organizational fit b. External fit c. Best fit d. None of the above

13. As more retail stores offer online shopping, this demonstrates that retail stores are adapting to which level of development? a. Societal Level b. Business Level c. Organizational Level d. Individual Level

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