Which of the following are tasks to be done when closing a shift? *
A. Run the PMS report
B. Print Front office report
C. Attend handing over meeting
D. Check no show list
E. A & B
F. C& D
G. A & C
George the front desk agent printed off the list of the rooms expected to be vacated for the day, this list is called…… *
A. Guest history list
B. A departure list
C. A room cleaning list
D. A room status list
Rosa was in the process of booking a reservation for the guest, she describe the room as : an accommodation which includes a bedroom with one king size bed and a sitting area, which of the flowing room types best fit that description *
A. A flat
B. Double room
C. Suite
D. A connecting room
All guest charges for all guests are maintained by the front office, Identify the document in which this information is held. *
A. The ledger
B. The city ledger
C. The Transfer slip
D. The Invoice
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