solution

We’ve practiced the following skills and tools in this course.

1. Identify your goal (understand your challenge)

2. Brainstorming rules

3. Improvising guidelines

4. Questioning

5. Observing

6. Experimenting (and testing assumptions)

7. Networking

8. Associating

9. Using Thinkertoy, Cherry Split (fractionation)

10. Using Thinkertoy, False Faces (reversal)

11. Using Thinkertoy, Brutethink (random stimulation)

12. Using Thinkertoy, Hall of Fame (forced connection)

13. Using Thinkertoy, SCAMPER (questions)

14. Using Thinkertoy, Phoenix (questions)

15. Using Thinkertoy, Rattlesnakes and Roses (analogies)

16. Using Thinkertoy, Blue roses (intuition)

17. Using Thinkertoy, Tug-of-war (force-field analysis)

18. Mind Mapping

19. Six Thinking Hats (by Edward de Bono)

* Where might each one (1-19) best be used along the creative problem solving (design thinking) process? Some may be best used continuously along the process, or some may be best used just at one or two points along the process. Based on the knowledge covered in this course and your team challenge experiences, indicate on the design thinking process graph below where each skill or tool would be best used. Then explain why the skill/tool is best used at such point(s). Finally, give an example of how it should be used (from this class or a real situation you faced).