efer to the Challenge Case at the beginning of the chapter. Before studying this? chapter, respond to the following questions regarding the type of advice you would give to Kevin? Vasconi, chief information officer at? Domino’s, referenced in the Challenge Case. Then address the controlling and technology challenges that he faced within the company. Answering the questions now can help you focus on important points when you study the chapter.? Also, answering the questions again after you study the chapter will give you an idea of how much you have learned.
For Each Statement? Select:
bullet
• ?”Y” if you would give the advice to Vasconi.
bullet
• ?”N” if you would NOT give the advice to Vasconi.
bullet
• ?”NI” if you have no idea whether you would give the advice to Vasconi.
Mr.? Vasconi, in meeting your technology and controlling challenges at? Domino’s, you should…
1) understand that planning and controlling functions at?Domino’s are clearly separate.
A.
Y
B.
N
C.
NI
2) recognize that controlling is primarily an?organization-level concept and is not particularly relevant for?lower-level employees.
A.
Y
B.
N
C.
NI
3) realize that the first step in the controlling process is measuring performance.
A.
Y
B.
N
C.
NI
4) understand that? Domino’s must develop its own? standards, which may or may not be the same standards its competitors have.
A.
Y
B.
N
C.
NI
5) emphasize to employees at? Domino’s that problems and symptoms are often the same thing.
A.
Y
B.
N
C.
NI
6) understand that managerial power is a function of an?individual’s position and personal relationships with others.
A.
Y
B.
N
C.
NI
7) understand that conveying a significant level of expertise will increase the level of power that? Domino’s employees will associate with managers who demonstrate such expertise.
A.
Y
B.
N
C.
NI
8) understand that information has value that depends on its?appropriateness, quality,? timeliness, and quantity.
A.
Y
B.
N
C.
NI
9) use the terms data and information? interchangeably, because they mean virtually the same thing.
A.
Y
B.
N
C.
NI
10) update information systems as needed to ensure that?Domino’s managers have access to the information they need to make quality decisions.
A.
Y
B.
N
C.
NI
11) recognize that the first step needed to operate an IS effectively entails summarizing data.
A.
Y
B.
N
C.
NI
12) distribute all important information to all of the managers at? Domino’s, because these managers need access to the same information.
A.
Y
B.
N
C.
NI
13) not worry about an information? system’s ease of? use; evidence suggests that users will learn to use even difficult systems if such use is necessary to their job performance.
A.
Y
B.
N
C.
NI
14) recognize that the world is filled with IS professionals?and, as? such, that traditional human resource management techniques are unnecessary for IS employees.
A.
Y
B.
N
C.
NI
15) understand that information security continues to represent an important factor for companies such as? Domino’s to consider as they maintain their information systems.
A.
Y
B.
N
C.
NI
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